Repair Request

Instructions for returning products to Penta Corp:

To ensure timely processing on repairs, please complete this form in its entirety. It is the customer's responsibility to provide accurate information in all fields that require input.

• The RMA number must be printed in bold on the outside of each box
• Electronic boards and parts must be individually sealed in static shield bags and bubble-wrapped or in static shield foam
• Each attached module must be listed separately
• There is a one hour minimum diagnostic fee per item

Note: All items must be clean and properly packaged to protect equipment during shipping, and all information must be correct. Failure to do so may result in an additional fee being applied.